Frequently Asked Questions

Can I use my mobile phone?

Yep! We have an app.

Download our Briefs Pro app on:

Can I cancel any time?

Yes. To cancel:

Sign into your account then, click Profile at the top right. Select Purchases. Click on Cancel Membership and follow the on-screen prompts.

What is your refund policy?

We put our money where our mouth is. If you are not completely satisfied with Briefs Pro, you can request a full refund within 30 days of your purchase. To be eligible for a refund, please note the following:

  1. Refund requests must be made within 30 days of the transaction date.

  2. Refunds will be processed to the original payment method used at the time of purchase.

  3. Refunds may take up to 5-10 business days to appear in your account, depending on your bank or credit card issuer.

How do I reset my password?

On the Sign In page, click Forgot Password?, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page

How do I change my password?

Once signed into your account, you can change your password by clicking Profile at the top right. Select Dashboard. Under Private Info, click on Change Password. Enter your current password, then your new password. Click Save Changes.

When are Market Briefs Pro newsletters uploaded?

We upload our Pro archive the same day! Your Saturdays are going to get a whole lot better.

When are Market Briefs audio uploaded?

We want to make sure our audio and the newsletter launch at the same time. Check back Sunday - Friday at 7:30 am Eastern for Market Briefs audio.

Help Center

Our help center is a valuable resource for finding answers to a variety of questions. Whether you're troubleshooting a technical issue, or seeking guidance on how to navigate our website, our informative articles have got you covered.

Still need help?

Our team is ready to assist you!

For technical and billing support please contact:

For all other inquiries, please contact: